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* Privacy Policy

* Privacy Policy:
We are born to help keep pets healthy and also care about the privacy of our customers!
Regarding all your personal information such as your e-mail address, mailing address, or telephone number is only gathered by us when you supply it, either on-line, over the telephone or through the mail. We will use the information you provide to tell you about new products, services, upcoming events, and other ways to enhance your overall shopping experience and relationship with your pet. From time to time, will make their postal and e-mail addresses available to third parties. We review all printed and electronic material and approve only those that we deem acceptable values for our customers.

If you would like to receive these important information and direct HOME DELIVERY service in the future, “click” the “Register” button, to save you money and time on your next purchases.
If for some reason, you choose not to receive these important information in the future, “click” the “unsubscribe” in the Register section and we will make sure that you do not receive these notices or information through e-mail or mail.

Please feel free to contact us via e-mail or call us at 1-201-213-8270 from 8:30 A.M. to 5 P.M. Eastern Standard Time.
P. O. Box 505. Little Ferry, NJ 07643
Tel: 201-213-8270

* Customer:
USPetExpress or takes your personal privacy seriously. Because we value our relationship with you,
USPet does not sell or share your information or allow those who are doing business on our behalf to use your information for their own marketing or any purposes.
* Shipping Methods:
(We do not have any animal delivery or transportation services).
We do mostly direct home delivery to your door, cover for mid & Northern New Jersey and New York City area, or ship by UPS, FedEx fround or Post Office within the Continental United States only.
All orders within the Continental United States are shipped via UPS ground, FedEx ground and by the United States Post Office (USPS). Our average order ships in approximately 1 to 5 days. From time to time we wait for the freshest product to arrive at our warehouse before shipping it to you. While this might delay shipping your order for a few days, we guarantee you the freshest product anywhere!
* Return Policy:
We want you to be 100% satisfied with EVERYTHING that you order from, we guarantee a full refund (minus initial shipping charge) for all merchandise returned to us within 30 days of purchase that does not meet your satisfaction. We will go out of our way to ensure that you enjoy our hassle-free return policy.
Simply contact us by phone at 201-213-8270 or thru e-mail. We will then issue you a Return Merchandise Authorization Number and special instructions for returning the product(s) to us. Your account will be credited upon return of the goods.
* From overseas order and to shipping: Sorry, we are not ship to any overseas countries (No Return, No Refund).
* Fast Delivery:
We also offer Next Day Air and Express Delivery for many products. Please call us at 1-201-213-8270 or e-mail us to arrange shipping methods (Express Delivery is not guranteed during Holiday periods)
* Please note:
There is no pick-up or delivery service for UPS orders on weekends. All UPS or FedEx orders placed over the weekend will be processed the following Monday. All orders placed after 12 pm EST will be processed the following business day.
* Ship-to Address:
If you would like us to ship your order to a different address, you may do so at no extra charge. We can also ship to multiple addresses. Each address in a multiple address order should be treated as a new order. Simply submit a new order for every address that you are shipping to.
* Just in case, if your order has not a corrected name, phone# and address, that will be cancelled order and not be shipping.
* P.O. Boxes:
We cannot ship any personalized item to a P.O. Box since we ship via UPS. Please provide a street address.
* Overseas:
At the moment we are not shipping outside of the continental United States.
Just in case, if you wish to buy some of our products from us, please e-mail us first with full detail about you and your business.
* From overseas order and to shipping: Sorry, we are not ship to any overseas countries (No Return, No Refund).
* Accuracy of Address:
Please make sure your address information is accurate and complete. If the address is incomplete, it may delay receipt of the package and you will be charged a fee to correct the address (even if the apartment or suite number is missing).

Thank you for choosing and we hope your pet’s satisfaction is met as well.



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